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Terms & Conditions

Please carefully read and understand the terms below before using the https://www.zazgroup.com.au website. Your use of the website signifies your agreement to comply with these terms. By accessing or making purchases on https://www.zazgroup.com.au , you acknowledge your legal commitment to abide by these Terms of Use. Please carefully review them before using the site, as they contain legal obligations.

ZAZ Packaging & Cleaning Supplies reserves the right to modify these terms at any time without prior notice. Any changes take effect immediately upon posting, and your continued use of the site constitutes acceptance of the updated terms. All orders are subject to the Terms and Conditions outlined below.

  1. Definitions
    • "Seller" or "We": Refers to ZAZ Packaging & Cleaning Supplies or the website (https://www.zazgroup.com.au) and its successors.
    • "Customer" or "You": Means the customer or any authorised person acting on behalf of the customer.
    • "Guarantor": Signifies the individual(s) or entity agreeing to be liable for the customer's debts.
    • "Goods": Includes products provided by the seller, possibly along with services.
    • "Services": Encompasses all services supplied by the seller, including advice or recommendations.
    • "Price": The agreed cost of goods.
    • "Days": Refers to working days, excluding holidays.
  2. Description and Price of Goods
    • Goods' description and price match what's displayed on the website when you place an order.
    • Prices are in Australian dollars (AUD) and exclude 10% GST where applicable.
    • Delivery charges are separate and based on order value, product weight, and location.
    • Availability may vary; displaying items doesn't guarantee availability.
    • If ordered goods aren't available, the seller will provide the earliest delivery date or refund.
    • Prices are accurate, but errors prompt reconfirmation or cancellation.
    • Prices may change due to costs, taxes, or regulations, with notification.
  3. Payment and Security
    • Payment methods are as shown on the website during order placement.
    • Payment is due before delivery, with no deductions, unless authorised
    • Major credit/debit cards are accepted; secure encryption ensures online safety.
  4. Description and Price of Goods
    • Delivery to customer's address or seller's address as specified.
    • Efforts made for timely delivery; delays not seller's liability.
    • Items in stock aim for delivery within 3-5 days in major areas.
    • Unforeseen delays won't make the seller liable.
    • Goods might be left in safe place during unique circumstances.
    • Inspect deliveries for damage; claims within 24 hours.
  5. Risk/Title
    • Goods are at your risk from delivery.
    • Ownership remains with seller until full payment received.
    • Seller can recover payment despite ownership not transferring.
  6. Your Right of Cancellation and Returns Policy
    • Return goods within two weeks, unmodified, and in original condition.
    • Notify cancellation via email and return within 5 days at your cost.
    • Refunds issued after inspection, excluding packing and shipping.
  7. Commonwealth Trade Practices Act 1974 and Fair Trading Acts
    • These terms don't exempt from applicable provisions.
  8. Warranty
    • Goods have 2-week warranty from supply, not affecting statutory rights.
    • Warranty excludes wear/tear, negligence, unauthorised repair, or alteration.
    • Report damage within 48 hours; return and refund terms apply.
  9. Limitation of Liability
    • Seller's liability limited to paid price, except for negligence or fraud.
    • Seller not liable for indirect loss, costs, or claims.
    • Seller not liable for unforeseen events beyond control.
  10. Default & Consequences of Default
    • Default may lead to indemnification and suspension.
    • Default entitles seller to cancel unperformed orders.
  11. Copyright Notice
    • All content on the website is copyright of ZAZ Packaging & Cleaning Supplies.
    • Unauthorised use may lead to legal action.
    • Hyperlinks require written permission.
  12. Registration and Membership
    • Registration forms create membership; ensure accurate details.
    • Maintain confidentiality of Member ID and password.
    • Responsible for activities under your account.
  13. Errors & Omissions
    • Efforts ensure accurate technical data, but errors may occur.
    • Descriptions in catalogs, brochures, or website are for guidance.
    • Items in stock aim for delivery within 3-5 days in major areas.
  14. Statutory Rights
    • These terms don't affect statutory rights.

Note: These are summarised terms. For complete understanding, refer to the detailed Terms & Conditions on the https://www.zazgroup.com.au website